Welcome to ShahTraderz Ecommerce . By accessing or using our website (www.shahtraderz.com) and services, you agree to abide by the following Terms & Conditions. Please read them carefully before making any purchases or using our platform.

1. General Terms

1.1 By using our website, you confirm that you are at least 18 years old or have parental consent to use our services.
1.2 We reserve the right to modify, suspend, or discontinue any part of our website or services at any time without prior notice.
1.3 Your continued use of our platform signifies your acceptance of any changes to these terms.

2. Account & Registration

2.1 You may be required to create an account to place orders or access certain services.
2.2 You agree to provide accurate and up-to-date information and to keep your login details secure.
2.3 We are not responsible for unauthorized account access resulting from your failure to maintain security.

3. Orders & Payments

3.1 Placing an Order:

• All orders are subject to availability and acceptance.
• We reserve the right to cancel or refuse orders at our discretion.

3.2 Pricing & Payment:

• Prices are displayed in PKR and are subject to change without notice.
• We accept Cash on Delivery (COD), Bank Transfers, Easypaisa, and JazzCash as payment methods.
• Full payment must be made before an order is shipped.

3.3 Order Cancellation & Modifications:

• Once an order is placed, it cannot be canceled unless approved by our team.
• If a product is out of stock or unavailable, we will notify you for a replacement or refund.

4. Shipping & Delivery

4.1 Shipping Time: We strive to deliver your order within the estimated time frame. However, delays may occur due to unforeseen circumstances.
4.2 Shipping Charges: Delivery charges may apply based on your location.
4.3 Delivery Responsibility: Once the order is shipped, we are not responsible for any delays caused by the courier service.

5. Returns & Refunds

5.1 Return Policy:

• Returns or exchanges are allowed within 15 days of purchase, provided the product is unused and in its original packaging.
• Certain products (e.g., hygiene items, electronics, or customized products) may not be eligible for return.

5.2 Refunds:

• Refunds are issued after inspecting the returned product.
• Shipping costs are non-refundable unless the return is due to an error on our part.

6. User Conduct & Restrictions

6.1 You must not:

• Use our website for fraudulent, unlawful, or malicious activities.
• Upload viruses, malware, or any harmful code.
• Use automated systems (bots) to scrape or misuse website content.
• Misrepresent your identity or provide false information.

Failure to comply with these rules may result in account termination and legal action.

7. Intellectual Property

7.1 All content, images, logos, and trademarks on our website belong to ShahTraderz Ecommerce and cannot be copied, modified, or used without permission.
7.2 Unauthorized use of our content may lead to legal consequences.

8. Disclaimer & Limitation of Liability

8.1 We do our best to provide accurate and reliable information, but we do not guarantee that our website will always be error-free or uninterrupted.
8.2 We are not responsible for any indirect, incidental, or consequential damages resulting from the use of our website or products.

9. Privacy & Data Protection

9.1 By using our website, you agree to our Privacy Policy regarding how we collect, use, and protect your data.
9.2 We take appropriate security measures to safeguard your personal information but cannot guarantee 100% protection.

10. Governing Law & Dispute Resolution

10.1 These Terms & Conditions are governed by the laws of Pakistan.
10.2 Any disputes shall be resolved through negotiation, and if necessary, through the courts of Pakistan.

11. Contact Us

For any queries regarding these Terms & Conditions, please contact us:

📧 Email: info@shahtraderz.com
📍 Address: Shah Traderz, Taj Chowk, Mingora Swat
📞 Phone: 03339495297 | 0946700850 | 0946700950

By using our website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. Thank you for choosing ShahTraderz Ecommerce! 🚀